FAQ

How can I contact you?

For easy or smooth communication you may contact us via skype, Google hangout, Gmail, Our contact form or via phone You may contact us via our support email as well: hello@cellenze.com

What is your turnaround time?

The standard turnaround time for designing a custom homepage from scratch and developing it in any cms or custom is around 6-7 Business day. Each additional page associated with the same project takes 5–8 working hours, depending on the complexity and specifications of the Project. We start work on the project only once the details are crystal clear between the client and our team.

Can you sign our NDA?

We guarantee that information about your company and project will not become public. If it is absolutely necessary for you to have your NDA documents signed; you are welcome to send them over. We will investigate the documents and let you know whether we can sign them and proceed.

Do you make browser compatible website ?

We create code according to W3C standards, and our developed site is displayed correctly in all popular modern browsers.Our quality team tests the web pages in Internet Explorer 8+ and the latest versions of Firefox, Google Chrome, Safari, and Opera .

I need responsive website. Can you do that?

We sure can. We support responsive design technology in Internet Explorer 9+ and the latest versions of Firefox, Google Chrome, Safari, and Opera. Please make sure that your designs have these screen dimensions: desktops – 1024px, tablets – 768px, mobile devices – 480px or 320px

I NEED some fixes to MY existing pages OR WEBSITE? CAN YOU DO THAT

We sure can. Our team will review all coding and make required changes as per project requirment.

Do you provide solution for email communication also ?

Yes, Our designer team is true professional in design and development of custom Email – template as per project requirement. We can manage your e-mail communication as well : Mailchimp | Constant Contact | Vertical Response | Hubspot Infusionsoft | Marketo | Aweber

Can you help with the installation & Server?

Yes, Our team will provide you full support if are not aware with this. We have experience to deal with all major servers like Godaddy, Hostgator, Bluehost, IPage etc. Just what we need from you is required information like FTP access, Http Link, Host of Mysql server , Databse etc. as per project requirement.

How can I make changes & update my website?

Its very easy with Celleze Technologies. At end of project will provide you a documentation with whole description, how do you make changes in your website or incase if you are not feel comofrtable with that will schedule a session over skype or hangout as per your comfort.

Client Satisfaction and Refund Policy ?

We offer our clients a 100% satisfaction guarantee, but incase if you are not happy we offer 100 % refund based on mutual conformation.*

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